(Ilustrative photo: tienphong.vn)

Hanoi (VNA) –
Hanoi Customs Department has set up several hotlines to receive complaints and petitions from businesses and citizens.

The hotlines include those connecting to the Director and five Deputy Directors of the Department, as well as the phone numbers of the heads of 12 sub-departments. All the numbers are made public at the offices of the department and sub-departments, and on the website http://www.hanoicustoms.gov.vn/Default.aspx .

The Department also announced on May 18 that it will receive citizens at its headquarters at No. 129 Nguyen Phong Sac Street, Cau Giay Ward, Hanoi, during normal working hours on all working days.

The department has renewed its determination to accelerate administrative procedure reform, tighten administrative discipline and erase negative phenomena in order to facilitate import-export activities while ensuring State management in the realm.-VNA