Hanoi Customs: online public service recorded efficiency

Hanoi (VNA) – The process of administrative procedures through the online public service system at http://pus.customs.gov.vn of Hanoi Customs prove effective, contributing to facilitating import-export activities of local enterprises.

According to Hanoi Customs, the agency received and processed nearly 400 procedures offered by 108 export-import businesses since the system was launched early this month.

As of the beginning of 2017, Hanoi Customs piloted a model of providing administrative procedures on the e-government system, of which 11 procedures were offered at agency level and 24 other services were provided at sub-agency level.

The move not only boosts administrative reform but also reduces pressure for customs agencies while increasing transparency and simplification. In addition, it helps residents and businesses save time, money and papers while handling documents. 

Hanoi authorities planned to provide 120 online public services within the first quarter of 2017.

In July 2016, Hanoi launched the portal egov.hanoi.gov.vn where residents can access to perform seven administrative procedures such as registering a birth, death or marriage.

As of December 15 last year, the e-government system was available in all 584 urban wards and rural communes across the city.

The capital city has set a target to provide 80 percent of online public services by 2020.-VNA