Hanoi moves to improve qualifications of tourism workers
Hanoi’s Department of Tourism has organised a series of training courses to improve qualifications of tourism workers and managers as many of them have failed to satisfy the work’s requirements.
Foreign tourists in Hanoi (Source: VNA)
Hanoi (VNA) – Hanoi’s Department of Tourism has organised a series of
training courses to improve qualifications of tourism workers and managers as
many of them have failed to satisfy the work’s requirements.
According
to the department, eight training classes for tourism managers at all levels
were held with the participation of 520 people.
As
many as 317 drivers and travel bus attendants, along with more than 1,800 tour
guides were enabled to attend training courses on tourism knowledge and service
skills.
The
department also organised classes to improve awareness of tourism for almost
500 local residents in Ba Trai, Van Hoa and Ba Vi communes of Ba Vi district.
In the coming time, it plans to collaborate with all districts to complete official
introductions about the city’s relic sites then translate them into languages
of major tourism markets.
Statistics
released by the department showed that from the beginning of the year, Hanoi
welcomed 6 million visitors, a rise of 7 percent year-on-year. Of them, 1.3
million were foreign tourists, with total tourism revenue exceeding 18 trillion
VND (800 million USD).-VNA