The Provincial Governance and Public Administration Index (PAPI) in northeastern localities has shown positive improvements in recent years, heard a conference in northern Thai Nguyen province on April 14.

PAPI is a policy tool that aims to measure the administration and governance efficiency of the State administration system in all 63 provinces and cities nationwide.

The index is based on a philosophy considering citizens as the customers of public administration agencies, capable of overseeing and assessing the effectiveness of local governance and public administration.

According to a report carried out in Vietnam by the United Nations Development Programme since 2009, nearly 50,000 Vietnamese citizens have so far taken part in a survey to deliver their comments on governance and public administration at all levels.

In the northeastern provinces, the attitude, responsibility and levels of administrative officials when solving relevant issues have drawn the most public attention.

The northeastern region is comprised of Ha Giang, Cao Bang, Bac Kan, Lang Son, Tuyen Quang, Quang Ninh, Bac Giang and Thai Nguyen provinces.-VNA