Khanh Hoa (VNA) - A bus assistant in the coastal cityof Nha Trang was fired for displaying an improper attitude towards two femaleRussian tourists after clips recording the incident went viral on Facebook.
Three video clips posted on July 26 by a Taiwanese woman whohappened to witness the incident on the bus show a young male bus assistantrepeatedly shouting at the Russian tourists, telling them to “get out” of thebus. He was also heard cursing and using a stick in an attempt to hit aforeigner who was trying to intervene in the incident.
On July 27 afternoon, Le Thi My Thao, director of the Nha Trangbranch of Viett Nhat Trade and Tourism Co, the bus operator, confirmed to DanTri online newspaper that the man on the clip was Dang Mau Thanh Binh,30, one of its staff. Binh was fired for the incident, Thao said.
She said Binh admitted in his written explanation to the companythat he had cursed the group of foreigners on a bus about to set off from NhaTrang to Ho Chi Minh City on July 25.
He said while he was arranging seats for passengers, he realisedthat the two Russian passengers, who had bought tickets without seat numbers,were sitting in seats booked by others. He said the Russian passengers objectedwhile he was trying to explain the situation and asking them to move.
He said one of the two women even spat right in his face, addingthat his ill-behaved reactions stemmed from anger.
Thao suggested the lack of problem solving skills and poorEnglish led to Binh’s improper attitude. Thao said Binh had been working forthe company for seven years and was known as a friendly and enthusiasticemployee.
However, she admitted that she herself was also vexed at herstaff’s behaviour when watching the clip. “Even when passengers were wrong,staff is not allowed to shout or curse them,” Thao said.
The Office of National Committee for Road Safety has asked theDirectorate for Roads of Vietnam and Khanh Hoa police to verify the informationon the clip. It also asked relevant authorities to hand out strictpunishments against violations found.-VNA
VNA
