Electricity of Vietnam to gauge consumer satisfaction hinh anh 1An employee of the EVN connects a family to the national grid in Thai Nguyen. (Source: VNA)

Hanoi (VNA) – The Electricity of Vietnam (EVN) Group said that it plans to sign an agreement with the Vietnam Chamber of Commerce and Industry (VCCI) to gauge consumer satisfaction.

The EVN said, in January 2017, it began supplying electricity used for daily life to 20,000 new customers in urban areas, 45,000 customers in rural areas and for production to over 16,000 customers.

In the two past months, the EVN’s customer care centres received and dealt with more than 252,700 requests from customers.

According to the EVN, in March, the system’s average transferred electricity output is 536 million kWh per day.

In the two months, the group’s total electricity output, including purchased power, was 26.56 billion kWh, up 7.4 percent from the same period last year, of which hydroelectricity accounted for 35.8 percent, coal-fueled thermal power 39.7 percent and gas-fueled turbines 23.3 percent.

Commercial electricity output exceeded 25 billion kWh, an increase of 8.1 percent, of which electricity for industry and construction increased by 10.6 percent, electricity for business and production rose by 6.7 percent and agriculture climbed by17.9 percent, management and consumption up 4.5 percent.

The EVN also worked with the General Department of Irrigation to release 4.67 billion cu.m of water to serve the winter-spring crop agricultural production for midland and Red River Delta provinces.-VNA