The Hanoi authorities will make available guidelines and policy documents at www.hanoi.gov.vn to reduce administrative procedures.

The website focused on updating information following Government Decree 43/2011/ND-CP to provide online information and public services .

It will promote links with departments, districts and press sites to encourage the use of electronic interfaces as a bridge between the authorities and citizens, and reduce pressure on administrative procedures while increasing transparency of the city leaders’ management.

The portal has published 54,000 news pieces and articles, and updated more than 30 major columns in its 10 years of operation.-VNA