A bus in Ho Chi Minh City (Source: VNA)

Ho Chi Minh City’s Public Transport Management and Operation Centre (TRAMOC) in collaboration with the municipal Youth Union launched the "Friendly and Safe Bus Service” campaign on October 9.

Under the campaign, staff from TRAMOC will participate in each bus line to report and asset the service quality of bus drivers and assistant drivers with the aim to gradually inspire friendly behaviour of the services’ staff.

“Friendly and Safety Bus Service”, the first step in efforts to renovate and improve public services, will be applied in all bus services in the city by 2016, according to Bui Xuan Cuong, Director of the municipal Department of Transport.

The municipal People’s Committee recently approved a bus e-ticket project with a total estimated investment of 262.7 billion VND (11.72 million USD). Expenditures for management and operations will reach 321.1 billion VND (14.5 million USD) over ten years.

In 2015, city buses are estimated to carry about 367.7 million passengers, a sharp decline from year’s past, according to the municipal Department of Transport.-VNA