The United Nations DevelopmentProgramme (UNDP) and its partners released an annual survey the VietnamPublic Administration Performance Index (PAPI) on April 14. UNDP polledabout 14,000 citizens across the country from different demographicgroups.
It measured six dimensions: participation at locallevels, transparency, accountability, corruption control, publicadministration procedures and quality of public services.
Sevenout of every 10 people surveyed considered their current economicsituation "normal" and six believed it improved in the last five years.Respondents saw little improvement in corruption at the provinciallevel, with nearly half saying bribes were required to get public sectorjobs.
To receive better hospital services, 12 percent said theyhad to pay bribes. Almost one third of respondents with children inprimary school also had to pay bribes. Nearly one in four respondentssaid they had to pay extra to get a land-use right certificate.
According to the researchers, these numbers have increased since 2012, indicating that corruption and bribery are on the rise.
"Thepace of change is very slow in all six dimensions," said JairoAcuna-Alfaro, UNDP Policy Advisor for Vietnam. "For furtherimprovements, we want to think more creatively about what types ofreform need to be addressed to increase the pace of change."
The survey also found that while citizens believed their localofficials were gradually becoming more serious about controllingcorruption (from 34 percent in 2011 to 38.7 percent in 2014), one infour said no serious efforts were being made and nearly two thirdsdidn't know about any efforts.
Land continued to be ahot-button issue, with about 16 percent of respondents aware of localland-use plans, a drop from 20 percent in 2013. Those who wanted toapply for land-use right certificate often had to wait a long time.About 34 percent said the waiting period was 100 days, as opposed to the30 days specified by law.
Notably, citizens still saw a lack oftransparency at the local level when it came to listing impoverishedhouseholds, publishing the use of commune budgets, and local land-useplanning and pricing.
More than a third of respondents knew abouttheir commune's budget and only 16 percent were aware of local land-useplans. Five percent had the opportunity to comment on them.-VNA