A seminar introducing a report on the Provincial Governance and Public Administration Performance Index (PAPI) in 2012 took place in the central city of Da Nang on July 2 with the attendance of delegates from people’s councils of central and Central Highlands provinces and cities.

The report analyses the operations of local authorities, providing a useful and reliable reference for voters to cast votes of confidence on officials elected or approved by people’s councils.

PAPI is a policy tool that aims to measure the administration and governance efficiency of the State administration system in all 63 provinces and cities nationwide.

The index is based on a philosophy of considering citizens public administration agencies’ “customers”, who are capable of overseeing and assessing the effectiveness of governance and public administration of local authorities.

The report is the outcome of a 2012 survey of 14,000 people. It was the first time PAPI conducted a poll across the country’s all localities.

The seminar was co-organised by the National Assembly’s Institute of Legislative Studies and the United Nations Development Programme.-VNA