Quang Ninh looks to improve public services for businesses hinh anh 1A coal mine in the northern province of ​Quang Ninh (Photo: VNA)
Quang Ninh (VNA) – A conference took place in the northern province of Quang Ninh on March 31 to launch the implementation of the Government’s  Resolution 19 on improving the business climate and national competitiveness.

Speaking at the conference, Chairman of the provincial People’s Committee Nguyen Duc Long said Quang Ninh’s provincial competitiveness index (PCI) was 65.6 points in 2016, ranked second nationwide.

The overall ranking jumped one place from 2015, he said, taking note of administrative shortcomings that led to lower places in a number of PCI criteria, including time costs, labour training, legal institutions, and transparency.

He urged local officials and public servants to do their best in providing quality services for residents and enterprises.

As heard at the function, Quang Ninh was set to continue to organise dialogues between provincial leaders and business representatives once every quarter, while district- and commune-level officials were encouraged to hold regular meetings with local businesses and promptly help them access land sources and handle difficulties.

All local policies and announcements on business administrative procedures would be made public.

IT application was considered a priority in building an e-governance system in the province, which would offer cost-saving online administrative procedures.

A hotline connecting businesses with relevant officials and an online support service to receive and process local feedback will be put in place.

Ta Duc Quyet, head of the Mai Quyen service firm, said administrative services in Quang Ninh have become more efficient in recent years.

In 2016, Quang Ninh attracted 567 million USD in foreign direct investment, up 30 percent year-on-year.-VNA