The Vietnam Provincial Governance and Public Administration Performance Index (PAPI) is the country’s largest, annual, citizen-centric, nationwide policy monitoring tool. PAPI captures citizens’ experiences and perceptions to benchmark the performance and quality of policy implementation and service delivery of all 63 provincial governments in Vietnam.
PAPI is a flagship governance programme initiated by the United Nations Development Programs in Vietnam since 2009. PAPI measures and benchmarks citizens’ experiences and perception on the performance and quality of policy implementation and services delivery of all 63 provincial governments in Vietnam to advocate for effective and responsive governance.
The Vietnam Provincial Governance and Public Administration Performance
Index (PAPI) has increasingly become a valuable and reliable tool for
supervising the implementation of policies, Dr Pham Thi Hong, Deputy
Director of the Centre for Fostering Personnel and Scientific Research
(CFOSR), announced at a conference in central Quang Nam province on
May 28.