The number of transactions using new modes of payment has seen strong surges this year, Governor of the State Bank of Vietnam Le Minh Hung reported to the National Assembly during the Question-and-Answer session on November 1.
The Government will continue to fine-tune legal regulations to popularise the payment of public services through banks, deputy governor of the State Bank of Vietnam (SBV) Nguyen Kim Anh said.
Customers must be at the centre of banks’ attention as they make a move towards digital transformation in an effort to adapt to a changing landscape of financial innovation and disruptive technologies.