Vietnam among world’s best performers in digital banking: Official

Vietnam is among the world’s best performers in digital banking, with around 15 trillion VND in total poured into digital transformation, Le Anh Dung, Deputy Director of the State Bank of Vietnam (SBV)’s Payment Department, told a talk show on September 28.

Illustration. (Photo: VietnamPlus)

Hanoi (VNA) – Vietnam is among the world’sbest performers in digital banking, with around 15 trillion VND (631.18 million USD) in total pouredinto digital transformation, Le Anh Dung, Deputy Director of the State Bank ofVietnam (SBV)’s Payment Department, told a talk show on September 28.

Held by the Vietnam Government Portal (VGP), the televised event sawspeakers discussing digital transformation in banking and ways to have allpeople use and benefit from digital banking services.

Banks have undergone digital transformation in a muchshorter time frame in the wake of COVID-19, with both the sector and customersprofiting greatly from the process, Dung said.

Secretary-General of the Vietnam Banks’ Association (VBA)Nguyen Quoc Hung said the banking industry is a pioneer in digital transformation.Many major banks, such as VP Bank, Techcombank, MB and HD Bank, have begun theprocess relatively early, reaping very encouraging results, he noted, addingthat the Current Account Savings Account (CASA) has expanded 40 – 50%,resulting in a considerable surge in profit for the banks.

Televised by the Vietnam Government Portal (VGP), the talk show discusses digital transformation in banking in Vietnam. (Photo: VGP)

A survey by the SBV shows that 95% of the Vietnamese banks havedeveloped a strategy for digital transformation and stayed active in adoptingnew technologies, including cloud computing and big data, in order todigitalise and upgrade its IT system and deliver better digital services,according to Dung.

Economist Dr. Pham Xuan Hoe highly spoke of the central bank’sefforts to push for the digital transformation progress, saying it has actedpromptly to enhance regulatory framework, with the adoption of policies inpayment intermediaries and credit cards, among others.

Citing the fact that 95% of payment and deposit transactionsare made digitally, Hoe said that is why Vietnam, a developing country, hasbeen regarded by a number of international organisations as one of the bestperformers in digital banking.

Speakers also exchanged views on challenges facingcommercial banks both internally and externally./.

VNA