Jakarta (VNA) - Vietnam's electric vehicle maker VinFast is expanding its presence in Indonesia with a strategic move, signing partnerships with five leading automotive service providers to establish a comprehensive after-sales network for its electric vehicles.
The Vietnamese battery electric vehicle (BEV) manufacturer said its local subsidiary, VinFast Indonesia, recently signed strategic Memoranda of Understanding (MOUs) with Goodyear Indonesia, Dunlop, Denso Sales Indonesia, CARfix, and Scuto Paint, in what it describes as a significant step in its strategy to build a comprehensive after-sales service ecosystem for BEVs in Indonesia.
Goodyear Indonesia has agreed to supply tyres for VinFast vehicles, and jointly implement maintenance programmes and periodic inspections of VinFast vehicles across Goodyear’s nationwide network of Autocare centres, helping VinFast expand its aftersales coverage in the country.
VinFast has also agreed to collaborate with Dunlop to develop multi-functional service centres by certifying selected Dunlop Shops as Authorised VinFast Service Workshops in Indonesia. These centres will offer a full range of services, including EV maintenance, software updates, tyre replacement, charging station installation, and general upkeep. The deal will give VinFast access to Dunlop’s broad network of service centres in the country.
Under the MoU with Denso, VinFast will appoint and certify Denso Sales Indonesia workshop chain as an Authorised VinFast Service Workshop. Denso will provide repair, maintenance, and vehicle care services in accordance with international standards, while also supporting technician training and technology transfer to ensure consistent service quality across the network. With a comprehensive service network across Indonesia, Denso will play a key role in strengthening VinFast’s service capacity and responsiveness.
CARfix has agreed to provide “a comprehensive suite of aftersales services” to VinFast customers, including periodic maintenance, oil changes, engine tune-ups, wheel alignment, diagnostic checks, and general repair work. All services will be carried out by trained and certified technicians following VinFast’s quality standards.
Scuto Paint, part of the Scuto Group, will serve as VinFast’s official body and paint partner in Indonesia, handling body repair and painting services for the entire vehicle lineup.
VinFast Indonesia’s CEO, Kariyanto Hardjosoemarto, said partnering with five leading companies, is a strategic move that enables VinFast to elevate after-sales service quality while laying the foundation for a modern, sustainable, and standardised service ecosystem.
"This initiative is part of VinFast’s broader strategy to realise our vision of becoming a global EV brand and to contribute to Indonesia’s green transition," he added./.
