Vietnamese experts gathered at a seminar held in the northern province of Quang Ninh on July 3 to learn Japanese experience in implementing the law on protection of consumer rights.

Reports delivered at the seminar analysed the real implementation of the law as well as decrees guiding the enforcement in Vietnam and regulations on competition activities relating to consumer protection.

The protection of consumers and current emerging issues in localities and businesses in general and Quang Ninh in particular was also tabled.

Phan Khanh An, an expert from the Competition Management Department (CMD) under the Ministry of Industry and Trade, said that the law creates a legal framework for the protection of consumer rights in Vietnam .

However, the implementation of the law is facing numerous difficulties as State management agencies are unable to control all products in the country and consumers lack knowledge and information on this issue, he noted.

Participants also heard Edakubo Ayumi, an expert from National Consumer Affairs Centre of Japan (NCAC), introducing the law and protection of consumers in Japan .

Sharing Japan ’s experience in consumer protection, she emphasised the need to increase Government investment in this activity, organising communication campaigns to raise consumers’ awareness of their rights, and announcing violating businesses on mass media.

The seminar was jointly held by the CAD, the provincial Department of Industry and Trade, and the NCAC.-VNA