An action programme to protect consumer rights was launched in Hanoi on February 2.

The programme, the fifth of its kind, calls upon customers to speak out against violations of their rights to businesses or relevant agencies.

The purchasers themselves should be fully aware of their rights, said Deputy Director of the municipal Department of Industry and Trade Phan Tien Binh.

The programme, which runs from March 1 to July 31, will host various activities including a meeting in response to World Consumer Rights Day on March 15, a workshop, and other campaigns to raise public awareness of the issue.

March will be celebrated as a consumer rights action month, offering opportunities for customers to buy high-quality essential goods at reasonable prices.

For further information, call 04.1081.-VNA