Express delivery firms invest in more technology
According to the
Vietnam E-commercial Association, the rapid development of online
trading activities has opened great opportunities and challenges for
express delivery companies in the domestic market.
Meanwhile,
the Ministry of Information and Communication has reported that the
domestic e-commerce market has often achieved two-digit revenues each
year in previous years.
To take advantage of opportunities,
express delivery companies should improve the speed of and fees for
delivery to increase competitiveness in the market, said the
association.
The Thoi bao Kinh doanh newspaper quotes Nguyen
Quoc Vinh, Deputy General Director of Vietnam Postal Corporation
(VNPost), as saying that VNPost plans to invest in the development of
services for e-commerce customers as a key business strategy for the
future.
VNPost holds the largest share at 37 percent of the
domestic express delivery market and has seen potential market
opportunities.
It aims to take full advantage of its postal
delivery system nationwide by investing in workforce development for
e-commerce activities as well as service products and equipment
development to better manage orders and deliveries for e-commerce.
DHL-VNPT,
which holds the second largest domestic market share at 15.28 percent,
has invested 10 million USD to further expand its market, including the
purchase of modern equipment and the opening of more delivery centres in
large cities.
Viettel Post, which holds the third largest
domestic market share at 10.08 percent, has built a system for
delivering goods and postal products to 95 percent of districts and
communes in 63 provinces and cities nationwide.
Hoang Quoc Anh,
Viettel Post General Director, said each year, the company invested
three to five percent of its revenue in technology to reduce delivery
time and fees for the express delivery of goods.
The company planned to modernise equipment to control the quality of delivery and save on petrol costs.
Anh revealed that revenue from delivery orders of e-commerce customers had grown by 35 to 40 percent.
Online
trading activities are expected to increase in the future, along with
express delivery requests, thereby creating more business opportunities
for express delivery companies, according to Anh.
Vinh agreed
with Anh, saying customers would be expecting more in the future
regarding the quality of goods sent using express delivery services.
The
ministry says Vietnam has 220 companies with express delivery services,
including 91 enterprises that have been granted trading postal service
licences.-VNA