85.48 percent of people, organisations satisfied with State agencies' services

20/07/2021 07:55

The measurement of public satisfaction on State services aims to objectively assess the quality of State administrative agencies’ services and their provision. It is based on five criteria: access to services, administrative procedures, civil servants, service outcomes and complaint settlement.

85.48 percent of people, organisations satisfied with State agencies' services ảnh 1

(Source: VNA)

VNA

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