Hanoi requested to take lead in digital transformation

Prime Minister Pham Minh Chinh has asked Hanoi to exert stronger efforts to take the lead in the development of digital economy, digital society, and digital citizens to work towards a civilised and modern society.

Hanoi is set to provide more public services via e-identification app VNeID. (Photo: VNA)
Hanoi is set to provide more public services via e-identification app VNeID. (Photo: VNA)

Hanoi (VNA) – Prime Minister Pham Minh Chinh has asked Hanoi to exert stronger efforts to take the lead in the development of digital economy, digital society, and digital citizens to work towards a civilised and modern society.

The Government leader made the request at a recent meeting that reviewed Hanoi’s implementation of Plan No. 06 on developing resident data applications and electronic identification and authentication to serve national digital transformation in the 2022 - 2025 period during the first half of 2024.

PM Chinh asked the capital city to show stronger determination, make greater efforts, and take drastic and focus-driven actions in the work. It needs to view people and enterprises as the centre, key players, and momentum for the implementation of Plan No. 06 while promoting people and enterprises’ engagement so that they can directly benefit from this plan’s achievements, according to the Government Office’s July 15 announcement of his conclusion made at the meeting.

At the same time, he said, Hanoi needs to maintain discipline; boost the decentralisation of power in tandem with resource allocation and examination enhancement; resolutely prevent corruption, other negative phenomena, and group interests; and step up policy communication to help strengthen public consensus and trust.

He requested that with its particularly important role as the national political - administrative centre and an economic, cultural, scientific and educational locomotive of the entire country, Hanoi strive to lead in making reforms and developing digital economy, digital society, and digital citizens to secure a civilised and modern society.

In particular, the city was urged to foster restructuring to provide quality and efficient online public services integrated into the National Public Service Portal. It also needs to build and upgrade local information and database systems which must operate stably and be connected with the National Public Service Portal, along with the national and specialised information and database systems to serve the sharing and exploitation of online information for handling administrative procedures and public services for people and enterprises.

The PM told Hanoi to ensure 100% of dossiers for processing administrative procedures are harmonised with the National Public Service Portal, 100% of the administrative procedure settlement results returned online, at least 80% of the administrative procedure settlement dossiers and results digitalised, and at least 50% of the digitalised information and data utilised.

In addition, the capital was ordered to effectively implement electronic health records with all residents granted personal records, strongly pilot digital school records, grant personal digital signatures to 100% of the teachers and school staff members, enrich information, supply convenience for locals via e-identification app VNeID, and provide Level-2 identification accounts for 100% of the local population.

It is also a need to promote cashless payment as well as digital transformation in tax, fee, and charge management, and drastically carry out e-invoice solutions, especially retail invoices handed to consumers, the PM noted, asking for developing digital infrastructure, researching and effectively applying digital transformation tools such as artificial intelligence, cloud computing, big data and virtual assistant, and guaranteeing cyber security and information safety.

Besides, PM Chinh also told Hanoi to boost communications to update local residents on results and applications of Plan No. 06 so that they know, discuss, engage in, examine, monitor, and benefit from the work./.

VNA

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