Patient satisfaction at Hanoi hospitals reaches over 97%
The patient satisfaction at Hanoi's public and non-public hospitals in the second quarter of this year reached 97.2%, according to Hanoi’s Department of Health (DoH).
Project helps Quang Binh residents assess local healthcare quality
The central province of Quang Binh launched a project on August 30 allowing people to evaluate the quality of their local medical services via a scorecard tool called M-score.
Patient satisfaction phone survey planned
The Ministry of Health’s Medical Examination and Treatment Department and Vietnam Initiatives at Indiana University, will pilot a patient satisfaction telephone survey. Similar surveys conducted previously were done online.
Patient satisfaction is top priority: Prime Minister
The development of grass-roots medical work and provision of health services to all people are a focal assignment of the health sector in 2017, stated Prime Minister Nguyen Xuan Phuc.
Ministry issues criteria on hospital quality
The Ministry of Health (MoH) has issued a set of criteria to assess hospital quality towards improving services and increasing patient satisfaction.