Keyword: "service quality"

25 Result

SMB II Airport in Palembang, Indonesia. (Photo: tempo.co)

Three more Indonesian airports meet international standards

Previously, in April 2024, Indonesia issued a decree to reduce the number of international airports from 34 to 17. This move aimed to optimise aviation operations, focus resources on airports with high international traffic and improve service quality.

CAAV orders tightened aviation security at airports

CAAV orders tightened aviation security at airports

The aviation security control must be tightened and raised to Level 1 before, during and after the four-day holiday of Southern Liberation and National Reunification Day (April 30) and International Labour Day (May 1), the Civil Aviation Authority of Vietnam (CAAV) has recently requested.
Vietnam Airlines wins three prestigious travel awards

Vietnam Airlines wins three prestigious travel awards

National flag carrier Vietnam Airlines has recently been named the World’s Leading Cultural Airline, World’s Leading Airline - Premium Economy Class, and World’s Leading Airline – Economy Class at this year’s prestigious World Travel Awards (WTA).
CAAV takes solutions to reduce congestion and flight cancellation

CAAV takes solutions to reduce congestion and flight cancellation

The Civil Aviation Authority of Vietnam (CAAV) has issued official dispatch No 2947/CHK-VTHK requiring regional airport authorities and airlines to perform their tasks in the phase of renovating and upgrading the runway and taxiway systems at Noi Bai and Tan Son Nhat international airports.
My Son Sanctuary heritage site eyes more tourists

My Son Sanctuary heritage site eyes more tourists

The Management Board of the My Son Sanctuary World Cultural Heritage Site is focusing on increasing service quality and offering discounts of 30-50 percent on tickets to attract more visitors to central Quang Nam province as COVID-19 is brought under control in Vietnam.
Cat Bi Airport tops passenger satisfaction rankings

Cat Bi Airport tops passenger satisfaction rankings

Cat Bi Airport in the north city of Hai Phong comes out on top of the six airports ranked for passenger satisfaction of service quality, according to a survey conducted by the Civil Aviation Authority of Vietnam (CAAV).
Ha Long city to inspect operations of tourist boats

Ha Long city to inspect operations of tourist boats

Authorities of Ha Long city in the northern coastal province of Quang Ninh will coordinate with relevant agencies to evaluate service quality of tourist boats operating on Ha Long and Bai Tu Long Bays from November 15 to December 25.
Binh Thuan aims to become national sea tourism hub

Binh Thuan aims to become national sea tourism hub

The south-central province of Binh Thuan has seen a 12 percent growth in the number of visitors so far this year, thanks to the locality’s efforts to develop a safe and friendly tourism environment and enhance service quality.
Da Nang sees strong growth in high-end accommodation services

Da Nang sees strong growth in high-end accommodation services

Many businesses operating in accommodation services in the central city of Da Nang have worked to improve their service quality, as the high-end accommodation segment is growing and investment in the segment projected to continue to rise in coming time.
Quang Ninh province takes steps to improve tourism services

Quang Ninh province takes steps to improve tourism services

Improving tourism services without increasing prices will make the northern coastal province of Quang Ninh become more attractive to both domestic and foreign holiday-markers, said Secretary of the provincial Party Committee Nguyen Van Doc.
HCM City police to monitor traffic footage

HCM City police to monitor traffic footage

Vietnam Expressway Services Engineering JSC this month began providing authorities video footage and photos of vehicles violating traffic regulations on the HCM City – Long Thanh – Dau Giay Expressway.