Singapore (VNA) – Singapore Airlines said it has revised in-flight policies and adjusted at least one air route after a turbulence incident that killed one passenger and made dozens of others hospitalised.
In a statement to Singapore broadcaster Channel News Asia, the carrier announced that it is adopting a more cautious approach to turbulence, including not serving hot drinks or meals when the seatbelt sign is on.
The airline will continue to review its processes as the safety of passengers and crew is of utmost importance, it said.
On May 21, the SQ321 London - Singapore flight, operated by a Boeing 777-300ER carrying 211 passengers and 18 crew members, diverted to Bangkok for an emergency landing due to severe turbulence. The incident killed one while 46 other passengers and two crew members were injured and hospitalised.
Since then, the daily London - Singapore route SQ321 has completed two flights without traversing the area of Myanmar where the turbulence occurred.
Singapore Airlines, renowned as one of the world's leading airlines, did not experienced any major incidents in recent years./.
