The Ministry of Culture, Sports and Tourism has proposed a national tourism data ecosystem based on a "1+34+N" model to ensure data is accurate, complete, clean, up-to-date, standardised and shared.
Under the country’s 2026–2030 digital economy and digital society development programme, the sector has been identified as one of the priority ones for accelerating digital transformation to improve governance efficiency, service quality, and visitor experiences.
In recent years, digital transformation has become a common feature in socio-economic development strategies. For tourism – a multi-sector, experience-driven industry closely tied to information – digitalisation is no longer a trend but an inevitable requirement to enhance competitiveness and ensure sustainable development.
Dong Van is opening a new journey, where each scan by visitors is not only a marker on their travel map but also a stream of live data helping the highland region step into the era of smart tourism.
Deputy Prime Minister Mai Van Chinh has instructed the Ministry of Culture, Sports and Tourism (MoCST) to coordinate with other ministries, agencies and localities to effectively implement policies and directives from the Party, Government, and Prime Minister on tourism development.
Virtual reality (VR) and augmented reality (AR) technologies should be applied to develop tourism in the Mekong Delta, a region with significant advantages and strengths in eco-tourism and experiential tourism, said insiders.
The Mekong Delta province of An Giang on March 23 officially launched its tourism information portal https://checkinangiang.vn, and the corresponding mobile application checkinangiang.
The Hanoi Department of Tourism announced that it will focus on developing a digital mapping system for smart tourism in the city and digitalised data related to attractions and service facilities.
Close connection, smooth coordination and comprehensive cooperation among ministries, sectors, localities, travel associations, and businesses are crucial to boost fast and sustainable tourism growth, stated Prime Minister Pham Minh Chinh while chairing a conference in Hanoi on November 15 on promoting tourism development.
Vietnam is rapidly embracing technology to develop digital and smart tourism, aiming to create fresh and attractive products, lure tourists, enhance competitiveness, stimulate growth, and achieve sustainable development.
Smart tourism has witnessed significant development since the COVID-19 pandemic, with the broad application of technologies and the internet opening up more options for tourists to find the best possible experience.
Information technology (IT) applications and digital platforms are seen as breakthrough measures for Ninh Binh province to attract more visitors and develop tourism into a spearhead economic sector.
The northern port city of Hai Phong is looking to take advantage of the Fourth Industrial Revolution (Industry 4.0) to create a breakthrough for tourism.
Ho Chi Minh City will improve its public digital infrastructure and allow the private sector to engage in smart tourism solutions and mobilise investment resources for the sector as part of its efforts to develop smart tourism in the 2021-2025 period.
The international forum Franconomics is scheduled to take place in Hanoi capital, northern Hung Yen province, and Hai Phong port city on October 22-23 with the topic “From start-up to smart-up”.
Smart tourism is being applied in a number of tourist attractions in Hanoi such as Bat Trang ceramic village, Thang Long imperial citadel, Van Mieu-Quoc Tu Giam (Temple of Literature - National University) and Hanoi Old Quarter.
Tran Minh Nguyet, 22, a backpacker from HCM City who experienced her first trip to Hanoi early last month, said her smartphone was the one thing she could not live without during her three-day trip to the capital city.
