Public and corporate satisfaction should be used to measure the efficiency of administrative reforms, Prime Minister Pham Minh Chinh said at a year-end conference held by the Ministry of Home Affairs in Hanoi on December 29.
Ho Chi Minh City has made continuous efforts in administrative reform over the past time, with public satisfaction considered a gauge of operational efficiency.
Ho Chi Minh City needs to improve the levels of public satisfaction in administrative services if it wants to develop sustainably, Tran Luu Quang, Permanent Deputy Secretary of the municipal Party Committee, said.
It is necessary to continue assessing public satisfaction with outcomes of new-style rural area building seriously in order to promote responsibility and role of the Vietnam Fatherland Front in the work.
The Ministry of Health said it will step up administrative reform and improve public services to increase the satisfaction of people and businesses in 2017.
Politics
