Vietnam Internet connections suffer from AAG accident

The Asia-America Gateway (AAG) cable linear reportedly broke on December 20, affecting 40 percent of Vietnam’s international Internet traffic. Involved parties have said the problem would be fixed only after one month, reports the Vietnam Net online newspaper.
The Asia-America Gateway (AAG) cable linear reportedly broke on December20, affecting 40 percent of Vietnam’s international Internet traffic.Involved parties have said the problem would be fixed only after onemonth, reports the Vietnam Net online newspaper.

Theaccident with the sub-marine cable linear has affected internationalconnections from Vietnam, making it difficult to access to foreignwebsites and send emails to addresses on foreign servers.

It is still unclear when the problem can be solved soon. Nguyen VanHai, Director of VDC, the Vietnamese biggest Internet service provider,said on December 20 that it would take one week to fix the cable linear.Meanwhile, a representative of Viettel said technicians would take atleast two weeks to fix the problem.

In the latestnews, Vu The Binh, General Director of Netnam, on December 22 affirmedthat AAG would not be fixed after two weeks.

AAGgot broken several times in the past and it always took much time to fixthe problem. “It once took more than one month to fulfill the repair,”Binh said.

He explained that the repair does notdepend on any Vietnamese units, but on many other factors, including thecable fault location, the readiness of the fleet and the weatherconditions.

Regarding the statement by VDC about theperiod of one week needed to repair the cable, Binh said VDC mightimply the time needed to recover the Internet traffic to ensure the samecapacity as before the accident with standby systems. This did not meanthat the cable could be fixed within one week.

Also according to Binh, AAG is the sub-marine cable linear that has metmost accidents over the last five years. In some years, its accidentsaffected Internet connections for 2-3 months in total.

AAG is the cable system that attracts the highest number of users because it is cheaper than others.

Therefore, some experts think that in order to provide services at lowfees and optimise the business, the service providers should cut downsome expenses on provision measures. This explains why it usually takesmuch time to boot the provision system.

To date,repairing AAG has been without the reach of Vietnamese Internet serviceproviders. No one can say for sure the Internet connection interruptionswould not occur in the future. Vietnamese Internet users have beenwarned that they may still suffer from the troubles.

Some analysts have commented that this is really a serious problembecause it affects the national communication system. They have calledon the State management to sit down to discuss the problem.

Binh also warned that the consequences caused by the cable accidentmight be more serious than initially thought. The accident occurred on aweekend, when the demand for Internet connections was low. However,things would be different on Monday when people come back to work.

“The accidents remind Vietnam to pay more attention to the national information infrastructure,” Binh commented.

Viettel said about 25-30 percent of its Internet capacity has been affected.

Meanwhile, NetNam said 30 percent of its service capacity goes throughAAG. For the time being, Internet service providers can only try toease the consequences by using temporary systems.-VNA

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