Business

Vietnam Online Business Forum tackles sustainability in e-commerce

The Vietnam Online Business Forum 2024, themed “Sustainable E-Commerce”, kicked off in Hanoi on April 25.
Vietnam Online Business Forum tackles sustainability in e-commerce ảnh 1Illustrative image (Photo: VNA)

Hanoi (VNA) – The Vietnam Online Business Forum 2024,themed “Sustainable E-Commerce”, kicked off in Hanoi on April 25.

The annual event, held by the VietnamE-Commerce Association (VECOM), aimed to provide a comprehensive overview ofe-commerce in the past year and shed light on the latest technology trends impactingthe industry through a market research on smart consumer behavior and overviewof the 2024 e-commerce market and its prominent trends.

Speaking at the event, Director of the VietnamE-commerce and Digital Economy Agency under the Ministry of Industry and Trade Le Hoang Oanh said e-commerce hasexperienced the most robust growth in the past decade, with an annual growthrate of 16-30%.

According to the White Book on VietnameseE-Business 2023, retail e-commerce revenue increased by 25% year on year to 20.5 billion USD in 2023. However, it represented only 8% of the totalretail sales of goods and consumer services in the country, much lower than the global average of 90.4%.

The forum delved into trends forVietnam to leverage sustainable practices in its e-commerce sector, develop human resourcesto strengthen consumer rights protection and narrow the gap in e-commercedevelopment.

Attendees also explored solutions to creating a greener andmore sustainable e-commerce environment.

Market research on consumerbehavior trends in e-commerce, handbooks for e-commerce growth, optimisingaffiliate and key opinion consumer (KOC) marketing campaigns to acceleratesales, and the application of AI technology were among the many prominenttopics discussed at the forum.

The event also featured a roundtable discussionwith experts to share views on lingering issues in the field of sustainablee-commerce./.

VNA
#Vietnam Online Business Forum 2024 #Vietnamplus #Vietnam News Agency #smart consumer behavior #sustainable e-commerce Vietnam
Follow VietnamPlus

Related News

Wood, furniture firms advised to take advantage of e-commerce

Wood, furniture firms advised to take advantage of e-commerce

To increase brand recognition and to access more customers, Vietnamese wood, furniture, and handicraft businesses need to consider and invest systematically in online sales activities, diversifying sales channels in their business strategies, Vice Chairwoman of the Handicraft and Wood Industry Association of Ho Chi Minh City (HAWA) Duong Minh Tue has said.

See more

An Phát Complex Industrial Park in Hai Phong City is one of the eco-friendly industrial parks. (Photo: VNA)

Green industrial parks become new magnet for FDI

Statistics show that about 80% of FDI enterprises prioritise investing in industrial parks with green energy infrastructure, reflecting a growing shift in investment preferences amid tightening global environmental standards.

Wood panel production at the Thuan An Wood JSC in Ho Chi Minh City (Photo: VNA)

Vietnamese businesses ride wave of investment in green manufacturing

Recent developments in private investment show that as confidence in the private sector has grown and is a key driver of economic development, investors are strengthening support for enterprises not only through capital but also management expertise and market connectivity.

Officers and soldiers of Son Tra Border Guard Station, Da Nang City Border Guard Command tell local fishermen about IUU fishing. (Photo: VNA)

Fishing solidarity groups help Vietnam with IUU “yellow card” warning removal

Over the years, coastal authorities in Da Nang have intensified efforts to educate fishermen about regulations, particularly the need to avoid illegal fishing in foreign waters. Local administrations and competent forces have also strengthened vessel registration and inspection procedures, installed vessel monitoring systems and ensured transparent declarations of catches at ports.

Representatives of Central Retail Vietnam and Lotte Plaza Market sign a distribution cooperation agreement at the networking event in Ho Chi Minh City on March 13. (Photo: VNA)

Vietnamese firms step up cooperation with international distribution chains

Connecting Vietnamese businesses with international distribution networks has been a key component of government-led trade promotion programmes for many years, which are designed to help domestic companies place goods directly into global retail systems rather than exporting solely through intermediaries.

Direct Hanoi–Amsterdam flights by Vietnam Airlines to begin on June 16. (Photo: Vietnam Airlines)

Vietnam Airlines to launch direct Hanoi–Amsterdam service on June 16

Under the plan, the Hanoi–Amsterdam route will commence operations on June 16, 2026, with an expected frequency of three return flights per week using modern wide-body Airbus A350 aircraft. This will be the first direct air link between Vietnam and the Netherlands, helping to shorten travel time and enhance connectivity between Vietnam and one of Europe’s key economic, logistics and aviation transit hubs.

Farmers harvest the 2025 Winter–Spring rice crop in An Giang province. (Photo: VNA)

An Giang accelerates export shift to meet green consumption trends

To enhance competitiveness, authorities are assisting businesses in obtaining globally recognised certifications such as GlobalG.A.P., Organic and HACCP, enabling key exports including rice, seafood and clean agricultural products to strengthen their position in global markets, according to Quang Xuan Lua, Director of the An Giang Centre for Trade and Investment Promotion.

Motorcycle riders refill their vehicles at a petrol station in Hanoi (Photo: VNA)

E5 RON92 biofuel price falls in latest adjustment

Since the beginning of this year, domestic fuel prices have undergone 14 adjustments, including five decreases and nine increases for RON95 and six declines and eight hikes for E5 RON92. Meanwhile, diesel price has fallen three times and risen 11 times.

A French customer is tasting Vietnamese lychee. (Photo: VNA)

Vietnamese agricultural products boost global brand recognition

Vietnam aims to achieve about 74 billion USD in agro-forestry-fishery export turnover this year. Expanding value-added products, improving quality standards and strengthening brand building, especially through international supermarket systems, will be key to enhancing the competitiveness and global recognition of Vietnamese agricultural products.

An apartment building developed by BCONS in Binh Duong (Photo: VNA)

Resolution 68 boosts businesses entering market

By the end of 2025, Vietnam had more than one million active enterprises. In the first two months of 2026, about 64,500 enterprises entered or re-entered the market, up 29.4% year-on-year, averaging 32,200 newly established or returning businesses per month.

A Vinh Long official introduces signature local products to Korean guests. (Photo: VNA)

Vinh Long courts Korean investment in key sectors

Vice Chairman of the provincial People’s Committee Nguyen Truc Son vowed to accompany investors and provide them with optimal conditions, while building a transparent and stable business environment to secure long-term engagement from foreign enterprises, particularly those from Daejeon.

Delegates at the launching ceremony (Photo: VNA)

Digital platform on overseas market development launched

With Vietnam’s network of 64 trade offices overseas, Deputy PM Son noted that connecting them through a modern digital platform could help establish a unified national trade information system that operates efficiently, transparently and with strong forecasting capacity.

The Government’s issuance of Decree No. 72/2026/ND-CP revising preferential import tariffs on several petrol products and raw materials is a timely move to diversify supply sources. (Photo: VNA)

Fuel import tariff cuts strengthen Vietnam’s energy resilience: experts

Economic expert Dinh Trong Thinh said revising fuel import tariffs helps diversify supply sources and reduce reliance on traditional markets, thereby strengthening Vietnam’s ability to cope with potential global supply shocks. Ensuring access to multiple energy sources is also vital for safeguarding national energy security, he added.