In a recent survey by VLA, 59 percent of businesses asked said they need to traintheir workers on modern quality management systems such as ISO 9001, ISO 14001,ISO 17025, HACCP, and ISO 22000.
Meanwhile, industry experts have said it's high time Vietnam established itsown quality management system that is tailor-made to includesmall-and-medium-sized businesses, the country's infrastructurecharacteristics, means of transportation, and energy consumption.
VLA President Le Duy Hiep said the Government has started working on anoccupational standard for the industry's jobs. Once completed, the standardwill be the foundation of the industry's recruitment and training process.
According to a report by the World Bank, Vietnam's logistics industry has mademuch progress in the last three decades. The country's criteria including customs,infrastructure, and logistical capacity have improved significantly. TheSoutheast Asian economy's Logistics Performance Index (LPI) ranked 3/10 amongthe bloc's member countries in 2018, after Singapore and Thailand.
The industry was said to account for 5-6 percent of the country's GDP by 2025 witha growth rate of 15-20 percent. Meanwhile, the industry has set an objective tobring costs down by 16-20 percent and join the world's top 50 in LPI ranking.
In order to realise the vision, it's crucial for the industry to introduce aquality management system and standard, which help ensure the flow of goods toand from the country. Standardisation is said to play an important part inbringing down costs and improving the industry's ability to competeinternationally as well as a focus on human resources and a skilled workforce.
The business association advised firms to start building their own qualitymonitor and control systems, adopt international practices and models, andimprove their internal capacity to inspect and adjust operations.
It also placed great importance on communicating with the workforce to raisemorale and personal commitment to the success of the organisations. VLA saidfrom now, with the modernisation of logistics, industry workers should expectgreater responsibility and demand to perform highly complex tasks./.