Deputy spokesman of the Foreign Minister Doan Khac Viet (Photo: VNA) Viet said that to meet the increasing demand for consularprocedures, the Foreign Ministry has directed the Consular Department andrelated units to implement drastic measures to maximise the efficiency ofreceiving and handling dossiers.
During the National Day holiday from September 1-4, theministry upgraded technical infrastructure by installing more machines andequipment for the One-Stop Unit at the Consular Department.
The department has also made efforts to diversify the way itadvises people, especially by encouraging them to use flexible forms ofsubmissions (instead of direct submissions) such as via post or through localagencies for external affairs.
These measures have yielded positive results, Viet stated,adding that after the holiday, the department has been receiving an average of360 dossiers per day (compared to 150-250 before). Notably, in the past threedays, it received more than 1,000 dossiers and certified nearly 8,000documents.
People no longer have to go home and queue for their turnsthe next day, he stressed.
Viet went on to say that the Consular Department has closelycoordinated with the Foreign Ministry and local authorities to take measures toensure security, order, and COVID-19 prevention and control.
Following the direction of the ministry, the department andthe One-Stop Unit will continue to study and consult the Government on thesimplification of consular certification and legalisation procedures inparticular and consular procedures in general, and strengthen the applicationof information technology to quickly and promptly handle citizens' requests./.
VNA
