The Hanoi Department of Culture, Sports and Tourism plans to launch two hotlines to clamp down on crime against foreign tourists.
The hotlines will run around the clock. Phone operators will notify relevant authorities of any incidents reported by tourists so that they can be promptly settled.
Additionally, hotlines run by the municipal Police, Transport Department and Taxi Association will also help detect and deal with any violations, especially those related to transport, service quality and taxi fares.
The move comes as the municipal tourism sector discovered that tourists have been the target of theft, fraud and overcharging, especially in Dong Da, Hoan Kiem and Ba Dinh districts during the March 30 – May 1 holidays, which has tarnished the image of the capital city in the eyes of foreigners.
Recently, people found breaching laws in densely populated tourist areas have been fined, but such negative occurrences remain-VNA
The hotlines will run around the clock. Phone operators will notify relevant authorities of any incidents reported by tourists so that they can be promptly settled.
Additionally, hotlines run by the municipal Police, Transport Department and Taxi Association will also help detect and deal with any violations, especially those related to transport, service quality and taxi fares.
The move comes as the municipal tourism sector discovered that tourists have been the target of theft, fraud and overcharging, especially in Dong Da, Hoan Kiem and Ba Dinh districts during the March 30 – May 1 holidays, which has tarnished the image of the capital city in the eyes of foreigners.
Recently, people found breaching laws in densely populated tourist areas have been fined, but such negative occurrences remain-VNA
