Jetstar Pacific aircraft (Photo: Commercial Aircraft) Hanoi (VNA) – Budget airline Jetstar Pacific isestimated to have served 6.2 million passengers and earned about 9.1 trillionVND (391.3 million USD) in revenue this year, year-on-year increases of 14.3percent and 27.6 percent, respectively.
Its profit exceeded the yearly target to reach 161 billionVND (7 million USD).
The airline operated more than 40,000 flights in 2018, up10.8 percent from last year, with passenger load factor gaining 2 percent.
In the third quarter of 2018, the high travel season,Jetstar Pacific saw significant growth in the number of domestic and foreignflyers, expanding 31.7 percent and 18.5 percent, respectively.
In the low season during the final quarter, Jetstar hasfocused on aircraft maintenance to improve service quality and flight safetyand prepare for the Tet holiday, the traditional Vietnamese New Year, when travellernumbers are expected to increase 12 percent year on year.
According to a study by House of Brand, a global researchagency, most passengers flying with Jetstar Pacific said the airline’s serviceswere better than what they imagined, while monthly surveys showed that some 99percent of Jetstar Pacific passengers were satisfied with the carrier’s servicequality and ready to fly with it again.
Jetstar Pacific, whose two major shareholders are VietnamAirlines and Australia-based Qantas Group, was Vietnam’s first first budgetairline when it was established under the name Pacific Airlines in 1990. Itoperates about 750 flights each week that connect 16 destinations in Vietnamand 180 others in 18 countries and territories around the world.
It was awarded the highest seven-star safety ranking fromthe world’s safety and product rating agency AirlineRatings.com in October,alongside national flag carrier Vietnam Airlines.
Earlier this week, the airline announced it will add morethan 80,000 seats on domestic flights to meet peak travel demand during the Tetholiday. –VNA
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