Noi Bai International Airport has been named in the world’s top 100 airport listing for the fifth consecutive year in 2020, announced the Airports Corporation of Viet Nam (ACV) on May 12.
Noi Bai International Airport has slipped one place from last year to 87th in the annual ranking released on May 12 by Skytrax, a UK-based consultancy that runs a yearly airline and airport review based on votes by international air travelers.
Noi Bai International Airport with two terminals and two runways has a capacity of 25 million passengers. 29.2 million passengers used the airport in 2019, up 13% from a year ago.
The airport has improved its management quality while increasing channels to receive passenger feedback through email, hotline, website, social media, and the eSmile platform.
It also provides passengers with free wifi and mobile phone charging outlets, along with enhancing its landscape and facilities.
Passengers are now provided with a series of conveniences like free fresh water, free wifi, free shuttle bus for connecting guests, free transport for disabled passengers and free mobile phone charging outlets./.
