The Provincial Governance and Public Administration Index (PAPI) innortheastern localities has shown positive improvements in recent years,heard a conference in northern Thai Nguyen province on April 14.
PAPI is a policy tool that aims to measure the administration andgovernance efficiency of the State administration system in all 63provinces and cities nationwide.
Theindex is based on a philosophy considering citizens as the customers ofpublic administration agencies, capable of overseeing and assessing theeffectiveness of local governance and public administration.
According to a report carried out in Vietnam by the United NationsDevelopment Programme since 2009, nearly 50,000 Vietnamese citizens haveso far taken part in a survey to deliver their comments on governanceand public administration at all levels.
In thenortheastern provinces, the attitude, responsibility and levels ofadministrative officials when solving relevant issues have drawn themost public attention.
The northeastern region iscomprised of Ha Giang, Cao Bang, Bac Kan, Lang Son, Tuyen Quang, QuangNinh, Bac Giang and Thai Nguyen provinces.-VNA