Deputy Minister of Health Nguyen Viet Tien speaks at the conference (Photo: VNA) Thanh Hoa, (VNA) - Recent surveys amongst 1million correspondents show inpatients’ satisfaction with hospital services inVietnam reached 75.6 percent, while the figure for outpatients stands at 66.3percent.
The overloading situation in major hospitals hasalso witnessed improvements, with the rate of patients having to share theirbeds with others going down to 16.6 and 11.4 percent in central-level andprovincial-level hospitals, respectively, a dramatic decrease compared to2012’s 58 and 47 percent.
These numbers indicate that the country’s healthsector is getting better but still has plenty of room to improve their servicedelivery, said Luong Ngoc Khue, head of the Health Ministry’s Department of MedicalExamination and Treatment at the annual conference of the club of directors ofmajor hospitals in the northern region, which was held in the north centralprovince of Thanh Hoa on May 25.
Patients’ safety, hospital security and financialautonomy were chosen as the theme of this year’ conference, reflecting the urgent issues that the healthsector identified as focal points in 2018.
Given the rising violence against medical staff inhospitals, directors of hospitals have been asked to reinforce security forcesin their institutions, form cooperation mechanisms with the police, andestablish quick response security teams.
Nguyen Ngoc Hien, deputy director of the Hanoi-basedBach Mai Hospital, one of the largest public hospitals in the country, said hishospital has implemented a number of measures to increase revenues whilecutting back on costs, most notably stringent financial management toeffectively monitor spending or revenues of each of the medical unit.
The wage of the medical staff is now calculatedbased on his/her performance and productivity, instead of a fixed rate.
Hien said Bach Mai hospital has also opened upcollaboration with the private sector. By the end of 2017, the hospital hasmanaged to mobilise some 1 trillion VND from partnerships of this nature, inorder to purchase cutting edge medical equipment.
Nguyen Quoc Anh, director of Bach Mai Hospital andchair of the northern region hospitals club, in his closing speech, said directorsof hospitals need to also pay more attention to their roles as the bridgesbetween their medical institutions and the health ministry, in order to betterimplement the tasks given.-VNA
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