Pharmacies struggle with drug management system

Thousands of pharmacies in Hanoi have connected to the national drug supply chain management system which helps control the supply of medicine and sales of drugs.
Pharmacies struggle with drug management system ảnh 1A drugstore on Hanoi's Ngoc Khanh street (Photo: kinhtedothi.vn)
Hanoi (VNS/VNA) - Thousands of pharmacies in Hanoi have connected to the national drug supplychain management system which helps control the supply of medicine and sales ofdrugs.

However,it hasn't all been smooth sailing.

Somelocalities have not completed the connection, including private pharmacies inThanh Oai, Quoc Oai, Thanh Tri and Soc Son districts, according to the HanoiHealth Department.

Newdrug-related information has not been fully and regularly updated on themanagement system. 

A recentinspection at 70 drugstores connected to the system found some pharmacies havenot updated information sufficiently and regularly.

Some havenot yet used computer software proficiently.

Tran Van Chung, the city health department’s deputy director, said there were problemsin the use of the system, including obstacles in pharmacies due to faulty oroutdated computer systems, network access and concern about informationsecurity.

He alsosaid linkages with the national management system also faced many difficultiesdue to the lack of a standard and compatible application.

Pharmaciesacross the country are using different software supplied by informationtechnology companies such as Viettel, Vietnam Posts and Telecommunications andEFFECT company.

Quach Thanh Hien, the owner of a drugstore in Dong Da district, said she was usingViettel software, but her internet connection was always slow.

“It takesa lot of time if I want to change to other software. It requires a lot ofadministrative procedures,” Hien told Kinh Te&Do Thi (Economy andUrban Affairs) newspaper.

Nguyen Thi Bang, an officer of a health facility in Chuong My district, said theconnection with the national management system was also facing manydifficulties due to some workers' limited computer skills.

Manysmall pharmacy owners in the village were not interested in connecting to thesystem because they only sold a small quantity of medicine and made littleprofit, Bang said.

With morethan 6,900, Hanoi has the largest number of pharmacies in the country. So far,86.8 percent of them have connected to the management system.

Thesystem has updated a list of about 52,000 out of 60,000 medicines, helpingidentify the origin of the medicines. New information is updated to the systemevery day, according to the Ministry of Health.

Informationabout drugs on the market, including quality, source and price, is available inthe system, and local residents can check the origin of medicine as well asexpiration dates./.
VNA

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