National Assembly deputies attend the fifth plenary session. (Photo: VNA) They pointed to many acts of using social media to popularisefalse and misleading information, and even counterfeit product brands todeceive consumers.
To Van Tam from Kon Tum province said that one of theimportant factors in protecting the rights and interests of consumers is that theyhave sufficient and accurate information about the quality of products andservices.
However, amidst the siege of fake information, it isdifficult for consumers to distinguish which products are good and authentic, leaving many to fall victim to false advertising, emphasised Tam.
Deputy To Van Tam from Kon Tum province. (Photo: VNA) Sharing the same view, Huynh Thi Phuc from Ba Ria-Vung Tauprovince proposed adding regulations on the responsibilities of communicationsagencies in advertising and promoting goods and services.
Tran Thi Thu Phuoc of Kon Tum province stated that inorder to protect consumers, the draft law clearlystipulates the responsibilities of organisations and individuals to provide transparent, accurate, and sufficient information about goods and services toconsumers, as well as compensation and settlement measures for consumers whenthere is a problem.
However, in practice, consumers are routinely deceived, she stressed, adding that the draft law needs tospecify criteria for assessing whether the conduct of organisations andindividuals misrepresents products or services to consumers, based on consumer cognitive abilityand identification.
Appreciating deputies’ ideas, Chairman of the NA Committeeon Science, Technology and Environment Le Quang Huy said that the agency willwork with the drafting agency to fully acquire and clarify these contentsbefore submitting this draft law to the NA for approval./.
VNA
