Vice Chairman of the Hanoi People's Committee Ha Minh Hai talks to a women at an unit for receiving, processing, and returning administrative documents in Quang An ward, Tay Ho district, Hanoi. (Photo: VNA) At a parking lot in Tay Ho Temple in Tay Ho district, vehicles with stickercodes on them can enter and exit through automatic barriers. Moreover, cashlesspayments are used exclusively, providing residents with quick, convenient, andtime-saving services at transparent prices as regulated by the Hanoi People'sCommittee.
For enterprises, theseactivities contribute to reducing frauds and losses, direct labour costs, and indirectcash-related management expenses. For state management agencies, the model is helping increase the efficiency of tax management and meet digital transformationrequirements.
Similarly, at a unit for receiving, processing, and returning administrative documents in Quang An ward in the district, within just 20 minutes, manyadministrative documents such as birth registration, permanent residencyregistration, death registration, and health insurance cards have been processed rapidly.
According to Vice Chairwoman of the Tay Ho disrtrict People’s Committee Bui ThiLan Phuong, administrative reform and digital transformation have fundamentallychanged the old way of working, simplifying the handling of administrativeprocedures, and helping increase transparency and openness.
According to a reportfrom the municipal People's Committee, to maximise support for citizens andbusinesses in carrying out online public services, Hanoi is the first localityin the country to issue a resolution stipulating a free fee for online public services.
In particular, municipalofficials have fully implemented digital signatures on a shared software systemcalled the Information and Reporting System, Document Management andAdministration System. Up to 100% of state agencies in the capital city have deployed digital signatures onthe system. The city's three-tier administrative settlement information systemis connected to the central level.
These have laid avital foundation to deploy online public services serving people andbusinesses, thereby promoting the development of digital government, digitaleconomy, and digital society in the capital city.
With great determination and efforts of state agencies,organisations, businesses, and residents in accelerating digital transformation,Hanoi is expected to become a modernand smart city integrated into the network of smart urban cities in the regionand the world by 2030./.
VNA
