Illustrative image (Source: http://caicachhanhchinh.dongnai.gov.vn)

Dong Nai (VNA) – The southern province of Dong Nai has recorded impressive achievements in administrative reform, as demonstrated through its high ranking in the Public Administration Reform (PAR) Index through years.

Since 2014, the locality has been among the top five localities in PAR Index. In 2014, it ranked fourth among 63 cities and provinces in the field, third position in 2015, fourth in 2016 and third in 2017.

According to the provincial Party Committee, the high ranking is attributed to the province’s efforts in seeking new methods of strengthening administrative reform, including the establishment of a public administrative centre, the launching of a hotline, and the model of non-geographic administration.

Besides, the locality has promoted the application of information technology in processing administrative procedures, which helped Dong Nai improve its business environment, enhance competitiveness as well as the satisfaction of locals and enterprises.

Currently, the province has standardised administrative procedures of all sectors, with 1,689 procedures applied at three administrative levels, including 1,348 procedures at provincial level, 244 at district level and 97 at communal level. All of them have been made public on local authorities’ websites.

Since May 2017, Dong Nai has launched its public administrative centre, which has dealt with 117,000 dossiers in one first year, with on-time percentage reaching 96.6 percent. Surveys showed that 99.8 percent of locals were satisfied with public services.

Together with the PAR Index, Dong Nai’s provincial competitiveness index (PCI) has also been improved. In 2014, it only ranked 43rd out of 63 localities in the field, but it jumped to 37th position in 2015, 34th in 2016 and 26th in 2017.

Thanks to shorter time and cost for administrative procedures, the business environment of Dong Nai has become smoother and more transparent.

Tran Van Vinh, Vice Chairman of the People’s Committee of Dong Nai said that in 2018 and following years, Dong Nai has defined administrative reform as a major task, aiming to create more favourable conditions for locals and enterprises.-VNA