Illustrative photo. (Source: VNA)Speaking at a seminar in Hanoi on November 17 on market development for e-commerce firmsin the digital transformation era, Tan said that digital transformation willhelp Vietnamese businesses, especially small and medium-sized enterprises seeka more flexible business model, saving cost and optimise resources to overcomedifficulties.
Over the years,Vietnam has continuously recorded strong growth in the ratio of Internet usersas well as the number of online shoppers, he said, noting that the value ofonline shopping through e-commerce platforms has risen sharply in the pastfive years. The figure increased from 5 billion USD in 2016 to over 10 billionUSD in 2019 and 11.8 billion USD in 2020.
Notably, from thebeginning of the pandemic to mid-2021, Vietnam had seenadditional 8 million digital technology consumers, 55 percent of whom were notfrom big cities. Furthermore, 99 percent of Vietnamese digital technology consumerssaid that they will continue to use online services in the future, showing theclose ties between Vietnamese consumers and digital services and products.
At the event, manyexperts said that Vietnam remains an attractive innovation centre when the globalcapital resources have continued to flow to the country. The value of tradeand investment deals surged to a record 1.37 billion USD in the first halfof 2021. They held that e-commerce market has become a popular business modelof businesses, which has a strong spreading capacity in the community.Particularly, amid COVID-19 pandemic, e-commerce has enabled businesses to maketransactions with customers in a safe manner.
They agreed that inthe time to come, e-commerce will be a new shopping trend with impressivegrowth speed. This is a good chance for production businesses to serve theircustomers at anytime and anywhere, bringing better experience to consumers,they added./.
VNA
