Hanoi (VNA) – An incident occurred on theAsia-Africa-Europe 1 (AAE-1) undersea communication cable, affecting Internetconnection from Vietnam to Singapore from September 27 morning, arepresentative from an internet service provider (ISP) in Vietnam announced onSeptember 28.
AAE-1 was the first undersea cable system connecting all regionsof Asia, the Middle East, Africa, and Europe with the lowest latency betweenthose regions. AAE-1 is connected to the world's largest data centres. It wasput into operation in July 2017 to improve the quality of internet connectionstowards Europe and the Middle East, and at the same time added capacity andbackup to connections to Hong Kong (China) and Singapore.
Currently, the cause of the incident on the AAE-1 cable has notbeen determined. ISPs in Vietnam have not received any notice of expectedrepair and troubleshooting plans from units that manage the cable.
Previously, the undersea cable line connecting the SoutheastAsia-Pacific region called Asia Pacific Gateway (APG) also had problems,causing disruption of internet transmission services on the route. APG is oneof the undersea cable lines that transmit large-capacity internet connectionsfrom Vietnam to the world. In late January 2023, APG encountered a problem on theS9 branch. The complete restoration of the undersea cable line was disrupted many times due to new errors arising on branches S7 and S9./.