A customer at a Vinaphone office in Hanoi to get his mobile subscription's information updated. (Photo: VNA) Nguyen Phong Nha, Deputy Director of the Department of Telecommunicationsunder the Ministry of Information and Communications, said the standardisationof information is carried out following Decree 49 on mobile telecommunications.
Phone numbers with incorrect information will receive anotification from the mobile carriers.
Mobile phone providers will send messages to customers for fivedays at least once a day to ask subscribers to update their information asrequested.
The providers will block incoming calls 15 days after the firstnotification is sent out, while the two-direction block would take effect afterthe following 15 days if the subscriber still fails to update their personalinformation with the carriers.
After 60 days from the first notification, uncooperativesubscribers would have their contracts terminated.
The notifications will be launched from March 15, Nha said at a recentmeeting on information standardisation of mobile phone subscribers.
The Department of Telecommunications also asked customers tocoordinate with mobile service providers to update their information, avoidingimpersonation to perform illegal acts.
The agency also said it is still very difficult to wipe out junkSIM cards.
According to reports from major mobile phone providers – MobiFone,VinaPhone, and Viettel, there are about 3.5 million mobile subscribers whoseinformation does not match the national population database.
According to Decree 49, all mobile subscriptions need to provideaccurate personal information of owners, including name, identification numberand profile picture.
The regulation aims to help protect the interests of customersusing the service and limit the number of junk SIMs in the market.
In 2022, the Government ordered that every active mobile phonenumber must be linked to the national population database./.
VNA
