Online administrative procedures benefit Da Nang

Online administrative procedures have resulted in reduced waiting times and improved services. By doing so this has helped prevent the spread of COVID-19. The coastal city of Danang has been at the forefront of this new trend.

Statistics showed that the number of online administrative procedures in Danang has seen an increase of 20 to 40% from the beginning of the year. This is a bright spot in the innovation of administrative work and building e-government at a local level.

However, in order to increase the number of online procedures, other than improving network infrastructure, local authorities should focus on promoting the benefits of using such services./.