Available at https://congkhaiyte.moh.gov.vn, the portal is a joint effortbetween the ministry and military-run telecom group Viettel to publicisemedical information towards an open, transparent health sector as well asproviding the best health care for the people.
The portal provides information across five public areas, including pharmacy andcosmetics, medical equipment, food safety, examination and treatment, andpublic administration.
Speaking at the launch, Minister of Health Nguyen Thanh Long emphasised thatthe portal is the ministry’s official channel for people and businesses to lookup information on drug and medical equipment prices, medical examination andtreatment fees, information on circulating or recalled products, and theresults of administrative procedures.
Through the Public Health Portal, people can exercise their right to informthemselves and monitor services provided by the health sector, Long said,adding that certain aspects are revolutionary in the medical sector, such asthe portal making public a huge amount of information, including medicalservice fees.
Currently, 1,490 medical facilities and hospitals nationwide have publiclyannounced their service prices. In the near future, the ministry will requireall clinics to publicise their medical service fees and their quality levels,as well as patients’ satisfaction assessments, according to Long.
In addition, the entire medical licensing process will be made public, heinformed, adding that the ministry is promoting artificial intelligence (AI) inlicensing for the pharmaceutical industry.
The ministry has developed a software system to support the price disclosure,allowing enterprises to register and to be granted accounts forself-implementation and are responsible for managing information postedpublicly regarding the medical equipment price on the portal.
Hoang Son, Viettel Group Deputy General Director, pledged that his corporationwould improve the features of the portal with the application of newtechnologies such as AI and virtual assistant (chatbot) in the interactionswith users, as well as automatically answering questions and ensuring absolutesafety and confidentiality for the effective operation of the portal./.