Vietnam Airlines aircraft (Source: VNA) Hanoi (VNA) – The national flag carrier Vietnam Airlines announcedon February 28 that it will exempt fees of changing flight itinerary ordeparture date for Korean passengers who are affected by the suspension of visa-freeentry into Vietnam amid the COVID-19 outbreak in the Republic of Korea.
The support programme is applied for tickets, which have departuredate from February 29 to April 30, 2020 and were bought at Vietnam Airlines' ticket offices oron the carrier’s official website and mobile phone app.
To get free ticket change, passengers can contact VietnamAirlines’ ticket offices or call its Passenger Care Hotline 1900 1100 (if in Vietnam) or 84 2438 320 320 (if outside Vietnam).
The carrier is also coordinating closely with authorities andrelated agencies to better serve passengers amid the outbreak of the acuterespiratory disease caused by the coronavirus SARS-CoV-2 (COVID-19).
Earlier, the Civil Aviation Authority of Vietnam sent a dispatch toairlines of Vietnam and other countries, following the Vietnamese Government’ssuspension of visa-free entry for all visitors from the Republic of Korea,effective from 0:00 am on February 29.
All people flying from or transiting through the RoK are subject toa 14-day quarantine./.
VNA
