
The 10 banks honoured as the most prestigious commercial banks inthe country are Vietcombank, VietinBank, Techcombank, Military Bank, VPBank,ACB, BIDV, TPBank, VIB and AgriBank.
Meanwhile, the list of the 10 most prestigious private joint-stockbanks comprises Techcombank, VPBank, ACB, TPBank, VIB, HDBank, Sacombank, SHB,OCB and MSB.
The banks have been ranked based on three criteria: financialcapacity shown on the latest financial statement, credibility on mediaevaluated by the Media Coding method, and stakeholder opinions collectedin a survey in June.
The survey also showed that 48% of bank customers thinkthe banking industry has been playing a leading role in the country'seconomic recovery, 77% think banks have been maintaining decent customerservices, and 58.9% think banks have managed to adapt their products tothe pandemic.
Regarding banking outlook, 63.6% of financial expertsexpect an industry-wide growth rate higher than last year, whereas 9.1%are cautious about the future. These figures reflect a substantial shift inexpert sentiment since the pandemic, as nearly 77% were concerned aboutthe banking downturn in 2020.
The optimistic experts also forecast that credit growth wouldtop 14% in 2022, with retail credit remaining the driving force behind thegrowth. Likewise, deposits are expected to soar thanks to high-interest rates.
Regarding financial indicators, 54% of banksproject Cost-to-Income ratios lower than last year. Amidpost-pandemic mounting non-performing loans, 45.5% of banks plan to raiseProvision for Risk, 36.4% keep the indicator unchanged, and the restreduce the hand.
Additionally, 54.6% of banks underscore raising chartered capitalas one of their major targets for 2022. It is also worth noting that over 90%will undertake digital transformation across the board, while the restwill embrace it partly.
Regarding credibility in media, a bank is recognised as"safe" when its positive-information-to-total-encoded-informationratio is at least 10 % higher than the ratio of negative information andrecognised as "best" when the difference surpasses 20%.
The survey showed that 100% of banks had reached the"safe" level and 60.5% the "best" level, indicating thatbanks have been putting a lot of effort into media management./.