A Vinfast model (Photo: Vinfast) Hanoi (VNA) - Despite the impact of the COVID-19 pandemic, Vietnamese auto-maker VinFast Trading and Production LLC still enjoyed a month-on-month increase of 5 percent in sales in May, to 2,855 vehicles.
As a subsidiary of Vietnamese conglomerate Vingroup, it sold 1,868 Fadil, 457 Lux A2.0, and 530 Lux SA2.0 models.
It has sold some 12,421 of the three models since the beginning of the year.
In response to COVID-19, it has introduced home services throughout its entire network by publishing specific information for customers on its website and social media and sending staff out to customers’ houses to provide consultation or offer test drives.
VinFast has also provided incentives to customers buying motor cars, offering instalment payment programmes through its website, https://shop.vinfastauto.com/vi/tcb.html. Customers can now have their request approved online instead of applying at banks.
It has also launched special customer service policies, including a five-year or 165,000-km guarantee on Lux models and free call-out mechanic services throughout the guarantee period, or free car parking for six hours at Vincom and Vinhomes properties around the country.
The Vietnam Automobile Manufacturers’ Association (VAMA), meanwhile, reported that its members recorded a 15 percent month-on-month decline in automobile sales in May, to 15,585 units./.
VNA
