Bac Giang's Public Administration Service Centre. (Photo: VNA) In June 2022, Bac Giang improved its standing on theVietnam Provincial Governance and Public Administration Performance Index(PAPI).
Theprovince has also promoted the implementation of online public servicesat Level 3 and Level 4 in order to ensure that the rate of online public servicesgenerating dossiers reaches 85 percent, and the rate of administrativeprocedures handled online reaches 50 percent.
This year, Bac Giang aims to reduce at least 10 percent of administrativeprocedures to reduce wait times to an average of 20 minutesper transaction.
At least 60 percent of administrative procedures canbe paid online, in which the percentage of online payment transactionsreaches 30 percent or more.
State administrative agencies are aiming for atleast a 90 percent approvalrating from clients, andan 85 percent satisfaction level of administrative proceduresrelated to land, construction, investment, healthcare and public educationservices.
In the remaining months of the year, Bac Giang will focus on reformingthe State administrative apparatus, civil service, publicfinance, and building and developing e-government and digital government.
Attention will be paid to innovating and improving the quality of assessmentand determination of the annual Public Administration Reform Index (PAR Index)of administrative agencies in a comprehensive and transparentmanner.
The locality will also concentrate on surveying the satisfaction of people andorganisations for services provided by State administrative agencies atall levels in various forms, such as issuing mechanisms, policies and laws;organising law enforcement, and providingpublic services.
In the first five months of 2022, Bac Giang province strengthenedadministrative reform in association with improving the roles andresponsibilities of cadres and civil servants.
The provincial People's Committee has issued a dispatch requesting therectification of administrative procedures, and directedsectors to speed up simplification of administrative procedures.
The locality has issued a plan to implement the Prime Minister's project toraise awareness, popularise skills and develop human resources for the NationalDigital Transformation Programme by 2025 with a vision towards 2030.
The locality has stepped up the implementation of a project to develop theapplication of data on population, identification and electronic authenticationto serve the National Digital Transformation Programme.
The Chairman of the provincial People's Committee issued a decision approvingthe plan to simplify administrative procedures for 21 out of the 106 administrativeprocedures specified in the State’s legal documents in seven areas: justice;culture; sports and tourism; agriculture and rural development; finance;planning and investment; health care; education and training.
The province has proposed to amend 14 legal documents, mainly focusing onexempting unnecessary documents, promoting decentralisation for handlingadministrative procedures, and requiring specific and transparent regulationsrelated to the order for handling administrative procedures, invoice anddeclaration.
The Chairman of the provincial People's Committee has asked departments toprepare the most favourable conditions for handling administrative proceduresfor people and organisations, and return results at the Public AdministrationService Centre of the province.
At the same time, the local authorities also continued to carry outadministrative procedure handling with five steps of receiving, appraising,approving, sealing and returning results at the Public Administration ServiceCentre for 67 administrative procedures of departments and sectors, and eightadministrative procedures under the authority of the People's Committees ofdistricts and Bac Giang city./.
VNA
