Business

Cashless payments still booming after pandemic

The COVID-19 pandemic has been brought under control, and life for most people returned to normal. However, non-cash payments, encouraged during the pandemic to limit contact, have become popular among many people.
Cashless payments still booming after pandemic ảnh 1A type of cashless payment (Photo: VNA)

Hanoi (VNA) - The COVID-19 pandemic has been brought under control, and life for most people returned to normal. However, non-cash payments, encouraged during the pandemic to limit contact, have become popular among many people.

The pandemic accelerated this payment form towards a cashless society as oriented by the Government and the State Bank of Vietnam (SBV).

According to a survey recently conducted by digital payment giant VISA, 65% of Vietnamese are carrying less cash in their wallets and one-third say they will stop using cash after the pandemic. Almost 76% of the consumers now use mobile wallets and even more (82%) use cards.

VISA also pointed out that online shopping and cash alternatives are all likely to stay on after the pandemic. Two-thirds of Vietnamese tried shopping online during the pandemic and half of them made their first purchase through social networks. Nine out of 10 consumers are now using home delivery services, and almost all of them now use it more often than before the pandemic.

Cashless payments still booming after pandemic ảnh 2A type of cashless payment (Photo: VNA)

An overwhelming majority (more than 80%) now use their cards, QR payments, and mobile wallets at least once a week. Meanwhile, a solid half of all Vietnamese have begun using cards more often, while 64% and 63% have increased their use of mobile contactless and mobile wallet payments, respectively.

“The impacts of the pandemic cannot be ignored – neither in the short term nor the long term. It has resulted in lasting changes in the ways consumers are choosing to make purchases and in how they pay. Success for merchants and businesses rests on their ability to evolve and transform with these changes,” said Dang Tuyet Dung, VISA country manager for Vietnam and Laos.

As of the end of 2021, 95% of all the financial institutions in Vietnam had been developing their own digitalisation strategy. Currently, over 80 banks offer customers e-banking services; 44 banks offer mobile banking services; and 45 fintech firms offer payment intermediary services. Across the country, there are currently over 90,000 stores that accept QR code payments and nearly 300,000 point-of-sale terminals./.

VNA
# COVID-19 #non-cash payments #State Bank of Vietnam #cashless society #QR Code #VISA #Vietnam #Vietnamplus #Vietnam News Agency
Follow VietnamPlus

Related News

Digital payment priority of Vietnamese consumers

Digital payment priority of Vietnamese consumers

In the context of the extensive digitalisation of services as well as multidimensional impacts of the COVID-19 pandemic, the behaviour and expectation of Vietnamese consumers have changed, turning digital payment into an evitable trend of the economy and their priority.
Moves taken to promote cashless payment in Vietnam

Moves taken to promote cashless payment in Vietnam

To encourage Vietnamese consumers and businesses to apply digital payment, Visa, a world leading e-payment technology company, has expanded activities in response to the annual Cashless Day in Vietnam (June 16).

See more

Delegates taste UK food (Photo: VNA)

Taste of UK week promotes British foods in Vietnam

The “Taste of the UK” food week, held for the first time in Ho Chi Minh City from February 26 to March 11, is an opportunity to promote British food products and strengthen their presence in Vietnam, while giving local consumers a chance to experience the diversity of UK cuisine.

A customer purchases E5RON92 bioethanol fuel at a PVOIL gas station on Thai Thinh street, Hanoi (Photo: VNA)

Retail fuel prices rise sharply in March 5 adjustment

According to the Ministry of Industry and Trade, the global fuel market during the latest price adjustment period from February 26 to March 4, 2026 was influenced by several major factors, including the escalating military conflict between the US – Israel coalition and Iran.

Workers at a textile factory in Hanoi (Photo: VNA)

Supporting industries seek fresh growth momentum

Against a backdrop of global uncertainty and supply chain restructuring, the Government has introduced a range of measures aimed at injecting new momentum into domestic manufacturing. New provisions covering workforce training, testing and certification, trade promotion and technology upgrades have been implemented.

Workers package fruits at the factory of Vina T&T Group (Photo: nhandan.vn)

Vietnamese exporters adapt to escalating Middle East conflict

The Ministry of Industry and Trade’s Export-Import Department forecasts upward pressure on global prices for consumer goods, fuel, and crude oil in the coming time. Such hikes could exert indirect but broad negative effects on Vietnam’s overall production and trade, with particular exposure in exports destined for the Middle East.

The MoIT will closely monitor global oil prices, output, inventories and trade flows to adjust imports and domestic supply accordingly. - Illustrative image (Photo: VNA)

Vietnam triggers fuel contingency plan over Middle East crisis

The Ministry of Industry and Trade will closely monitor global oil prices, output, inventories and trade flows to adjust imports and domestic supply accordingly. It will also intensify oversight of key traders’ compliance with their 2026 minimum reserve obligations.

Workers process tra fish for export. (Photo: VNA)

Agro-forestry-fishery exports up over 17% in first two months

Of the total export value in the January–February period, agricultural products accounted for 6.09 billion USD, up 17.1% year-on-year. Seafood exports reached 1.76 billion USD, marking a sharp increase of 23.3%, while forestry products brought in 2.82 billion USD, up 7.4%.

Many private businesses are investing in the service and real estate sectors in Da Nang. (Photo: VNA)

Da Nang augments efforts to attract high-quality investments

Da Nang has consistently implemented business support policies and a selective investment attraction strategy, prioritising high technology, smart city building and sustainable development, thereby strengthening investor confidence and enhancing the city’s competitiveness in the new development phase.

Export activities at the Cai Mep - Thi Vai port cluster (Photo: VNA)

Southern region opens wide to new wave of US investment

Since 2025, US enterprises have increasingly explored investment opportunities across provinces in the Southern Key Economic Region. Ho Chi Minh City has emerged as a leading destination, highlighted by multiple cooperation agreements concluded in late 2025.

Visitors explore Vietnamese furniture products at HawaExpo 2026. (Photo: VNA)

Ho Chi Minh City’s HawaExpo 2026 triples in scale

Held under the theme “Gateway to Vietnam Furniture Prowess” and featuring more than 2,500 booths, the four-day event is expected to serve as a gateway to exploring the genuine capabilities of Vietnam’s wood and furniture industry, as well as a strategic trading hub for international markets.

Deputy Governor of the State Bank of Vietnam Pham Thanh Ha answers reporters’ questions. (Photo: VNA)

SBV vows agile policy response amid global headwinds

In the coming period, the SBV will calibrate interest rate management in line with macroeconomic developments and inflation trends, while requiring credit institutions to publicly disclose lending rates to enhance transparency.