Area Director of Sales Marketing – North Vietnam at InterContinental, David Pearson (left), seen together with VPASS representative at signing ceremony on Monday. — Photo courtesy of VPASS At the event early this week in Hanoi, representatives of 19 resorts and hotelscommitted to join the VPASS Vacation Exchange Platform. They include FusionHotel Group, InterContinental Hanoi Westlake, InterContinental Danang PeninsulaResort, Nam Nghi Coral Peninsula Phu Quoc, Silk Path Hotels & Resorts, LegacyYen Tu - Mgallery, Radisson Blu Resort Phu Quoc, Palm Garden Beach Resort &Spa Hoi An, Paradise Vietnam, and Heritage Cruises.
Speaking at the event, General Director of the VPASS Asia Luxury VacationServices Joint Stock Company Le Vinh Linh said the platform has been developedby VPASS “marking a remarkable digital transformation of Vietnamese tourism”.
“It also shows our wish and determination to present tourism destinationsacross Vietnam to conquer others around the world,” she said.
Through the platform, members can exchange vacations from thousands of famousand luxury hotels and resorts.
“In addition, the programme also features a series of advanced facilities thatcan be customised according to the members’ needs such as air tickets, yachts,golf and use of airport lounges around the world,” Linh said.
Unlike other vacation exchange programmes, the VPASS features ‘Bespoke Service’– a prerogative customer care service that can satisfy any personalisedrequirements of members.
According to VPASS’s General Director Linh, this year VPASS will try to reachtheir goal of having 300 partners in Vietnam and 4,500 partners worldwide.
Founded in 2017, VPASS is known for high-end customer care products includingluxury vacations products and deluxe services for several banks, financialinstitutions, real estate and retail businesses in Vietnam.
“From our own experience and understanding of customers’ needs, together with acareful research on development trends in resort real-estate investment as wellas the travelling habits of Vietnamese people, especially the high-end customersegment in recent years, we have decided to invest into the tourism smarttechnology with an aim to comprehensively meet the needs of customization andindividualization of customers for any their travel and enjoyment,” Linh said./.
VNA
