Jetstar Pacific adopts QR code payment for online bookings. (Photo courtesy of Jetstar Pacific)Hanoi(VNA) – Jetstar Pacific is now Vietnam’s first low-cost airline to apply QR codetechnology, allowing cardless payments for online ticket bookings.
It has become thesecond airline in Vietnam, after the national flag carrier Vietnam Airlines, toaccept QR code payments for online bookings.
Aftersuccessfully making a reservation on Jetstar Pacific’s website, customers cannow use their smartphones to scan the provided QR code for payment transactionwithout entering bank account or card information like traditional paymentmethods.
The QR payment system ensures safety thanks to its twoverification stages that involve the signing into mobile banking, as well as aone-time pass (OTP) check through SMS or fingerprint verification.
The carrier hasapproved the OnePay payment gateway – which is connected to 24 popular banks inVietnam, such as Vietcombank, Vietinbank, Eximbank, Agribank, BIDV, Techcombank,and MBBank – to process the payment.
It was estimatedthat about 1.5 million of its passengers booked air tickets with online cashlesspayments last year.
Like otherairlines, Jetstar Pacific has adopted fintech solutions to catch up with worldwidetrends and better serve its customers. The budget carrier launched onlinecheck-in services at the beginning of 2018, allowing flyers to check in fortheir flights through the Internet at home, on their smartphones, or atcheck-in kiosks at the airport.
In the first sixmonths of this year, a year-on-year surge of 443 percent was seen in the ratioof passengers using online check-in services when flying with the airline.
It recorded only 9,000 passengers, or 2.8 percent of its customers using theservice in the first month of applying the technology at Tan Son Nhat, Noi Bai,and Da Nang airports. But the figure has risen to 693,146 so far, with another70,000 users each month.
Notably, the ratio of passengers buying flight tickets and processing check-insonline rose from 55 percent in January to 80 percent in June this year.
Jetstar Pacific, whose two major shareholders are Vietnam Airlines andAustralia-based Qantas Group, operates flights between 16 destinationsin Vietnam and 180 others in 18 countries around the world. –VNA
VNA
